Freshworks Patents – Key Insights and Stats

Freshworks has a total of 21 patents globally, out of which 12 have been granted. Of these 21 patents, more than 76% patents are active. The United States of America is where Freshworks has filed the maximum number of patents, followed by India. Parallelly, India seems to be the main focused R&D centre and United States of America is the origin country of Freshworks.

Freshworks was founded in the year 2010. The company provides software as a service platform that enables SME businesses to support customers through e-mail, phone, website and other social media networks and they serve customers worldwide. As of December 2022, the market cap of Freshworks is $ 3.72 Billion.

Do read about some of the most popular patents of Freshworks which have been covered by us in this article and also you can find Freshworks patents information, the worldwide patent filing activity and its patent filing trend over the years, and many other stats over Freshworks patent portfolio.

How many patents does the founder and the CEO of Freshwork have?

The founders Shan Krishnasamy and Vijay Shankar have 0 and 2 patents respectively. The CEO Girish Mathrubootham has 0 patent.

How many patents does Freshworks have?

Freshworks has a total of 21 patents globally. These patents belong to 15 unique patent families. Out of 21 patents, 16 patents are active.

How Many Patents did Freshworks File Every Year?

Freshworks Patents Filing Trend

Are you wondering why there is a drop in patent filing for the last two years? It is because a patent application can take up to 18 months to get published. Certainly, it doesn’t suggest a decrease in the patent filing.

Year of Patents Filing or GrantFreshworks Applications FiledFreshworks Patents Granted

How many Freshworks patents are Alive/Dead?

Freshworks Patents Portfolio

How Many Patents did Freshworks File in Different Countries?

Freshworks Worldwide Patents

Countries in which Freshworks Filed Patents

United States Of America19


Where are the Research Centres of Freshworks Patents Located?

Research Centres of Freshworks Patents

How many inventions of other companies were rejected due to Freshworks patents?

The statistics below share strategic R&D insights. It tells the companies that were trying to protect inventions similar to Freshworks invention. They couldn’t because Freshworks had protected those before them.

Examiners at the USPTO referred 4 Freshworks patents in 19 rejections (35 USC § 102 or 35 USC § 103 types).

The top citing companies in the Freshworks patent portfolio are Citibank, Korea Electronics Technology, and Caci International.

List of the Companies whose Patents were rejected citing Freshworks –

CompanyNumber of Patent Applications that faced Rejection Citing Freshworks PatentsNumber of Rejections (102 & 103)
Korea Electronics Technology11
Caci International13
Morgan Stanley14

What Percentage of Freshworks US Patent Applications were Granted?

Freshworks (Excluding its subsidiaries) has filed 13 patent applications at USPTO so far (Excluding Design and PCT applications). Out of these 8 have been granted leading to a grant rate of 100.0%.

Below are the key stats of Freshworks patent prosecution at the USPTO.

Which Law Firms Filed Most US Patents for Freshworks?

Law FirmTotal ApplicationsSuccess Rate

List of Freshworks Patents

Freshworks PatentsTitle
US11483366B2Collaboratively Annotating Streaming Videos On Mobile Devices
US11397755B2Incremental Clustering
US11348149B2System And Method For Identification And Prediction Of Positive Business Leads Through Lead Scoring
US11328217B2Noise Reduction And Smart Ticketing For Social Media-Based Communication Systems
US10963814B2Noise Reduction And Smart Ticketing For Social Media-Based Communication Systems
US10951553B2Updatable Message Channels/Topics For Customer Service Interaction
US10798029B2System And Apparatus For Generation Of Multiple Automated Ephemeral Chat Messages
US10785182B2Automatic Annotation Of Social Media Communications For Noise Cancellation
US10671402B2Shadow Channel Message Broadcasting
US10657471B2Intelligent Assignment Of Agents
US10541948B2Updatable Message Channels/Topics For Customer Service Interaction
US8978034B1System For Dynamic Batching At Varying Granularities Using Micro-Batching To Achieve Both Near Real-Time And Batch Processing Characteristics
US20220318276A1Incremental Clustering
US20210256002A1Integrated System For Entity Deduplication
US20200233725A1Dynamic Load-Balance Of Multi-Channel Requests
US20190373029A1Online Collaboration Platform For Collaborating In Context
US20190139054A1System And Method For Mapping Tickets Between Customer-Facing Agents, Specialized Agents And Agent Groups
US20170116165A1System And Method For Website Content Management
US20170110156A1System And Method For Collaborative Annotations Of Streaming Videos On Mobile Devices
WO2017072785A1System And Method For Website Content Management
IN57142015ASystem And Method For Content Management

What are Freshworks key innovation segments?

What Technologies are Covered by Freshworks?

The chart below distributes patents filed by Freshworks in different countries on the basis of the technology protected in patents. It also represents the markets where Freshworks thinks it’s important to protect particular technology inventions.

R&D Focus: How has Freshwork’s search focus changed over the years?


Interested in knowing about the areas of innovation that are being protected by Freshworks?

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Our comprehensive report provides an in-depth look into the patent portfolio. The report includes a breakdown of the patent portfolio across various technologies, listing the patent along with brief summaries of each patent's technology.