Freshworks has a total of 21 patents globally, out of which 12 have been granted. Of these 21 patents, more than 76% patents are active. The United States of America is where Freshworks has filed the maximum number of patents, followed by India. Parallelly, India seems to be the main focused R&D centre and United States of America is the origin country of Freshworks.
Freshworks was founded in the year 2010. The company provides software as a service platform that enables SME businesses to support customers through e-mail, phone, website and other social media networks and they serve customers worldwide. As of December 2022, the market cap of Freshworks is $ 3.72 Billion.
Do read about some of the most popular patents of Freshworks which have been covered by us in this article and also you can find Freshworks patents information, the worldwide patent filing activity and its patent filing trend over the years, and many other stats over Freshworks patent portfolio.
How many patents does the founder and the CEO of Freshwork have?
The founders Shan Krishnasamy and Vijay Shankar have 0 and 2 patents respectively. The CEO Girish Mathrubootham has 0 patent.
How many patents does Freshworks have?
Freshworks has a total of 21 patents globally. These patents belong to 15 unique patent families. Out of 21 patents, 16 patents are active.
How Many Patents did Freshworks File Every Year?
Are you wondering why there is a drop in patent filing for the last two years? It is because a patent application can take up to 18 months to get published. Certainly, it doesn’t suggest a decrease in the patent filing.
| Year of Patents Filing or Grant | Freshworks Applications Filed | Freshworks Patents Granted |
| 2022 | 1 | 4 |
| 2021 | – | 2 |
| 2020 | 3 | 5 |
| 2018 | 4 | – |
| 2017 | 8 | – |
| 2016 | 2 | – |
| 2015 | 2 | 1 |
| 2013 | 1 | – |
How many Freshworks patents are Alive/Dead?
How Many Patents did Freshworks File in Different Countries?
Countries in which Freshworks Filed Patents
| Country | Patents |
| United States Of America | 19 |
| India | 1 |
Where are the Research Centres of Freshworks Patents Located?
How many inventions of other companies were rejected due to Freshworks patents?
The statistics below share strategic R&D insights. It tells the companies that were trying to protect inventions similar to Freshworks invention. They couldn’t because Freshworks had protected those before them.
Examiners at the USPTO referred 4 Freshworks patents in 19 rejections (35 USC § 102 or 35 USC § 103 types).
The top citing companies in the Freshworks patent portfolio are Citibank, Korea Electronics Technology, and Caci International.
List of the Companies whose Patents were rejected citing Freshworks –
| Company | Number of Patent Applications that faced Rejection Citing Freshworks Patents | Number of Rejections (102 & 103) |
| Citibank | 2 | 2 |
| Korea Electronics Technology | 1 | 1 |
| Caci International | 1 | 3 |
| LG | 1 | 1 |
| Morgan Stanley | 1 | 4 |
| Quiq | 1 | 2 |
| Adobe | 1 | 2 |
| 1 | 4 |
What Percentage of Freshworks US Patent Applications were Granted?
Freshworks (Excluding its subsidiaries) has filed 13 patent applications at USPTO so far (Excluding Design and PCT applications). Out of these 8 have been granted leading to a grant rate of 100.0%.
Below are the key stats of Freshworks patent prosecution at the USPTO.
Which Law Firms Filed Most US Patents for Freshworks?
| Law Firm | Total Applications | Success Rate |
| Leonardpatel | 13 | 100.00% |
List of Freshworks Patents
| Freshworks Patents | Title |
| US11483366B2 | Collaboratively Annotating Streaming Videos On Mobile Devices |
| US11397755B2 | Incremental Clustering |
| US11348149B2 | System And Method For Identification And Prediction Of Positive Business Leads Through Lead Scoring |
| US11328217B2 | Noise Reduction And Smart Ticketing For Social Media-Based Communication Systems |
| US10963814B2 | Noise Reduction And Smart Ticketing For Social Media-Based Communication Systems |
| US10951553B2 | Updatable Message Channels/Topics For Customer Service Interaction |
| US10798029B2 | System And Apparatus For Generation Of Multiple Automated Ephemeral Chat Messages |
| US10785182B2 | Automatic Annotation Of Social Media Communications For Noise Cancellation |
| US10671402B2 | Shadow Channel Message Broadcasting |
| US10657471B2 | Intelligent Assignment Of Agents |
| US10541948B2 | Updatable Message Channels/Topics For Customer Service Interaction |
| US8978034B1 | System For Dynamic Batching At Varying Granularities Using Micro-Batching To Achieve Both Near Real-Time And Batch Processing Characteristics |
| US20220318276A1 | Incremental Clustering |
| US20210256002A1 | Integrated System For Entity Deduplication |
| US20200233725A1 | Dynamic Load-Balance Of Multi-Channel Requests |
| US20190373029A1 | Online Collaboration Platform For Collaborating In Context |
| US20190139054A1 | System And Method For Mapping Tickets Between Customer-Facing Agents, Specialized Agents And Agent Groups |
| US20170116165A1 | System And Method For Website Content Management |
| US20170110156A1 | System And Method For Collaborative Annotations Of Streaming Videos On Mobile Devices |
| WO2017072785A1 | System And Method For Website Content Management |
| IN57142015A | System And Method For Content Management |